Contact Us

We are here to help you with your shopping experience at Sukha Saree House.

Whether you have a question about a product, an order, delivery, return, refund or your personal data, our team is available to assist you.

Customer Support

Email

houseofsukha1@gmail.com

Phone

+91 7019225384

Address

Sukha Saree House
Ramamurthy Nagar, Bangalore, 560016

Website

https://sukhasareehouse.com/

Order and Customer Support

You can contact us regarding:

Product enquiries
Product availability
Existing orders
Order status
Delivery
Shipping
Returns
Refunds
Exchanges
Damaged products
Incorrect products
Payment-related issues
Other customer-support matters

When contacting us about an existing order, please provide your order number so that we can assist you more quickly.

Privacy & Personal Data Requests

We respect your privacy and provide appropriate mechanisms for you to exercise your rights regarding your personal data, subject to applicable law.

For privacy-related matters, contact:

Privacy & Grievance Email

houseofsukha1@gmail.com

You may contact us regarding:

Access to your personal data
Correction of inaccurate personal data
Erasure/deletion requests
Withdrawal of consent
Questions about how your personal data is processed
Questions regarding our Privacy Policy
Cookie or tracking concerns
Privacy complaints
Other personal-data related requests

How to Submit a Privacy Request

Please send your request to:

houseofsukha1@gmail.com

To help us process your request, please include:

Your full name
Email address or mobile number associated with your account/order
Type of request
Order number, if relevant
Details of your request
Any supporting information that may help us understand the request

Please do not send unnecessary sensitive information by email.

Identity Verification

For certain privacy requests, we may need to verify your identity before providing information or taking action.

This is intended to protect your personal data from unauthorized access or fraudulent requests.

We may request reasonable information necessary to verify that the request relates to you.

We will not request unnecessary passwords, PINs, CVVs or other sensitive authentication credentials.

Types of Privacy Requests

1. Access Request

You may contact us to request information about personal data processed by us, subject to applicable law.

2. Correction Request

If you believe that personal data we hold about you is inaccurate or incomplete, you may request correction.

Please provide the information that needs to be corrected.

3. Deletion / Erasure Request

You may request deletion or erasure of personal data where applicable.

Please note that certain information may need to be retained where required by law, for legitimate business purposes, dispute resolution, fraud prevention, accounting or other legally permitted purposes.

4. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent.

To withdraw consent, contact:

houseofsukha1@gmail.com

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Where applicable, withdrawal may affect our ability to provide certain services that depend on the relevant processing.

5. Marketing Preferences

If you no longer wish to receive promotional communications, you may:

Use the unsubscribe option provided in our emails;
Use available communication preference controls;
Contact us at houseofsukha1@gmail.com

Transactional communications relating to orders, payments, delivery, returns, refunds or other services you have requested may continue where necessary.

Privacy Grievance

If you have a complaint or concern about how Sukha Saree House handles your personal data, please contact:

Privacy & Grievance Contact
Email: houseofsukha1@gmail.com
Phone: +91 7019225384

Please provide sufficient information for us to understand and investigate your concern.

We will review and address applicable grievances in accordance with applicable law and our internal procedures.

Data Protection and Privacy

For more information about how we collect, use, store and share personal data, please read our:

Privacy Policy & DPDP Privacy Notice

For information about cookies and similar technologies, please read our:

Cookie Policy

Response to Privacy Requests

We will acknowledge and process applicable requests within the timelines prescribed by applicable law.

Some requests may require additional information or identity verification.

Where we cannot comply with a request, we may explain the reason to the extent permitted or required by applicable law.

Protecting Your Information

Please do not send the following information by email unless specifically requested through an appropriate secure process:

Passwords
Credit/debit card numbers
CVV numbers
Banking passwords
OTPs
UPI PINs
Account authentication codes

Sukha Saree House will not ask you to disclose your OTP, UPI PIN, CVV or account password.

Important Security Notice

If you receive a suspicious message claiming to be from Sukha Saree House and asking for:

OTP
UPI PIN
Card details
Password
Banking credentials
Payment to an unknown account

do not provide the requested information.

Please contact us using the official details listed on this page.

Contact Information

Sukha Saree House

Address: Ramamurthy Nagar, Bangalore, 560016

Customer Support: houseofsukha1@gmail.com

Privacy & Grievance: houseofsukha1@gmail.com

Phone: +91 7019225384

Website: https://sukhasareehouse.com/

For any shipping-related questions or assistance, please contact Sukha Saree House using the contact details provided on our website.

Business Hours

Sukha Saree House operates during the following business hours:

Monday to Friday: 10:00 AM – 4:00 PM
Saturday, Sunday & Public Holidays: Closed, unless otherwise notified

Order Processing and Delivery

Orders placed during business hours will be processed according to the applicable delivery timelines.
Orders placed after 4:00 PM or outside business hours will be processed on the next working day and delivered accordingly.
Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.